Updating a Customer's Name & Email Address

From the Customers Area

  1. Go to your store's admin area.
  2. Click "Sales" in the dashboard navigation.
  3. Click the gear icon on the top left, then click "Manage Customers".
  4. Click "Edit" across from the customer that needs to be updated.
  5. Fill out the updated details and click "Save".

From the Sales Area

  1. Go to your store's admin area.
  2. Click "Sales" in the dashboard navigation.
  3. Click the gear icon on the righthand side for the sale in question.
  4. Click the "View Customer" link.
  5. Click "Edit" across from the customer that needs to be updated.
  6. Fill out the updated details and click "Save".

Please note that if you have two customer records, one with the email address "jsmith@gmail.com" and another with the email address "jsmith@yahoo.com" and you want to change the "jsmith@yahoo.com" customer to have the email address "jsmith@gmail.com", the "jsmith@yahoo.com" customer will be merged into the "jsmith@gmail.com" customer. This means that all of their order stats will be combined, and when you click the number of orders link from the customers area, all orders originally attached to both customers will appear in the sales area.