• Opening For Business

    Please note that you must have a confirmed PayPal email address before you can open your store for business. For details on setting up and confirming your PayPal email address, see here. Go to your store's admin area. Click "Settings" in your dashboa... Continue Reading »

  • Accepting Payments FAQ

    What payment gateways do you guys support? We currently support both PayPal and Stripe. How does that work? You add your PayPal address to the "PayPal Email" section in your settings area and / or connect your Stripe account using the "Enable Credit... Continue Reading »

  • Pricing / Usage Fees FAQ

    How much does Limited Run cost? We ask for 5% of sales. Can I get a discount if I'm doing a lot of business? Absolutely! We will never ever take more than $250 a month from you. This means that anything you sell over $5000 for the month, is compl... Continue Reading »

  • Changing My PayPal Address

    Go to your store's admin area. Click "Settings" in the dashboard navigation. Put store into maintenance mode by clicking the "Close For Maintenance" button in the top right hand corner. Enter your PayPal email address next to "PayPal Email" and click ... Continue Reading »

  • Changing My Currency

    Please note that changing your currency will not adjust the prices of your products. You must change your prices accordingly. Go to your store's admin area. Click "Settings" in the dashboard navigation. Look for "Currency" on the left hand side. Sele... Continue Reading »

  • Changing My Time Zone

    Go to your store's admin area. Click "Settings" in the dashboard navigation. Look for "Time Zone" on the left hand side. Select your time zone from the drop down and click save. Continue Reading »

  • Showing a Maintenance Page

    Go to your store's admin area. Click "Settings" in your dashboard navigation. Click the button on top right hand corner that says "Close For Maintenance". Continue Reading »

  • Supported Browsers

    We officially support the following browsers for use with a Store's admin area: Google Chrome 7+ Apple Safari 4+ Mozilla Firefox 4+ Internet Explorer 9+ However, we recommend always using the latest version available. Continue Reading »

  • Trouble Signing In

    If you're having trouble signing in, please do the following: Go to http://limitedrun.com/signout Restart your browser. Go to http://limitedrun.com Click the "Sign In" link at the top right. Sign in with your email address and password. Still havi... Continue Reading »

  • Closing My Store

    For real? Well, if you really, really, want to... Go to your store's admin area. Click "Settings" in your dashboard navigation. Look for "Current Usage" on the left hand side. Click the "View Balance" link across from it. Click the "Cancel Store" lin... Continue Reading »

  • Pay on a Schedule

    Go into your dashboard by signing in on the homepage. Go to your store’s “Settings” area. Go 3 spots down, to the “Current Usage” section. Click “Change Payment Method”. Click “Pay on a Schedule”. Enter your credit card details. Click “Charge & Sa... Continue Reading »

  • Email Notification Settings

    Go into your dashboard by signing in on the homepage. Go to your store’s “Settings” area. Next to where it says “User Account”, click “Change Notification Settings”. Select the notification options you want. Click “Save”. Take a deep breath, and exhal... Continue Reading »

  • How to Setup Multiple Managers For Stores

    Go into your dashboard by signing in on the homepage. Go to your store’s “Settings” area. Next to where it says “Store Managers”, click “Add Another”. Enter the email address of the person you’d like to invite in the “Invite Someone” 5. box, and click... Continue Reading »

  • Setting Up A Preorder

    To do a preorder, just put "preorder" in the title and then add the amount of inventory you will have when the item comes in. Or if you're doing a preorder to find out how many pieces to order, just uncheck the inventory box. This will make the invento... Continue Reading »

  • How To Charge Sales Tax or VAT

    Getting Started Go to the "App Store". Install the "Tax Rules" App. Go to the "Apps" > "Tax Rules" section of your store's admin area to get started. How do I charge one tax rate for all of my products? Go to the "Apps" > "Tax Rules" area of you... Continue Reading »

  • Reporting Sales to SoundScan

    Step 1: Install the SoundScan Reporting App Go to your store's admin area. Click "App Store" in the dashboard navigation. Install the "SoundScan Reporting" app. Step 2: Configure SoundScan Releases & Codes Click the "Apps" > "SoundScan Repor... Continue Reading »

  • Where's My Order?

    If you're reading this, you're probably waiting for your order to ship. Unfortunately, we're not the people who ship them, or have anything to do with the stores. We're actually just a piece of self serve software, thousands of people use to sell their... Continue Reading »

  • Reporting to OCC

    Step 1: Configure OCC Releases & Codes Click the "Apps" > "OCC Reporting" menu item. Click the "New Release" button. Add the artist's name and the title of the album or single. Add the release date. Note that pre-sales are reported to OCC on the ... Continue Reading »

  • Limited Run v3

    V3 is the next generation of features from Limited Run. We've made some pretty amazing additions to our platform in this version, including Newsletters, Stamps.com & Endicia Exports, Pre-Order Products, Campaign Tracking, and much more. If you'd l... Continue Reading »

  • Are my sales protected by SSL?

    Absolutely! When you get to the checkout screen, you'll see a lock in the top righthand corner of the overlay. If you click that lock, and follow the prompts, you'll be able to open a window that shows the SSL Certificate. The reason we hide the url th... Continue Reading »