Help

Have a question about your order? Please contact the store you ordered from directly.
You can do this by replying to your order confirmation email.

Reporting to OCC

Step 1: Configure OCC Releases & Codes

  1. Click the "Apps" > "OCC Reporting" menu item.
  2. Click the "New Release" button.
  3. Add the artist's name and the title of the album or single.
  4. Add the release date. Note that pre-sales are reported to OCC on the day following the release date.
  5. In the "Album or Single UPC/EAN Codes" section, click the "Select a Format..." drop down and select the format of your first code.
  6. Choose UPC or EAN and enter the code on that line.
  7. Add any additional codes, for this release, to this section.
  8. Add ISRCs for digital tracks in the "Track ISRC Codes (Digital Only)" section below. Note that each ISRC must be related to an existing UPC code from above.
  9. After you've configured your release, click "Save" at the bottom.

Step 3: Configure Product Variations for OCC Reporting

  1. Click "Inventory" in the dashboard navigation.
  2. Click "Edit" next to the Product you want to report.
  3. Scroll down the Variations section and click "Report to OCC" in a Variation's gear menu.
  4. From the "Select a OCC Code to Report" overlay, click on the UPC, EAN, or ISRC you want to associate with the Variation.
  5. Click "Okay" to close the overlay.
  6. Click "Save" at the bottom of the Product editor.

Any questions, drop us an email at help@limitedrun.com