To update someone's name on a Will Call List, follow these steps:
- Go to your store's admin area.
- Go to the Tickets section of your Inventory area.
- Find the Show you're looking for and click the "Will Call" link on the right hand side.
- Find the person's name you need to update and click the arrow on the right hand side to expand the person's details.
- Click the "Edit Name" link that appears below the person's name.
- Change the person's name and click the "Update Name" button.
Note that to update a guest's name, rather than someone who purchased tickets, you should use the Guest List Management Area.