Help

Have a question about your order? Please contact the store you ordered from directly.
You can do this by replying to your order confirmation email.

Automatic Scheduled Stopping of Ticket Sales

The sale of tickets to a Show will automatically stop a certain amount of time before the Show's start time. You can optionally change the amount of time prior to the Show's stop that the sale ends by following these steps:

  1. Go to your store's admin area.
  2. Go to the Tickets section of your Inventory area.
  3. Find the Show you're looking for and click the "Edit" link on the right hand side.
  4. In the "Status" section at the top of the show editor, click "Available".
  5. Next to "Available" click the link that says "Purchasable Until..." and a drop down will appear.
  6. Select from 2 hours, 6 hours, 12 hours, 1 day, 2 days, or 3 days.
  7. Click "Save" at the bottom.