Go to your store's admin area. Click "Inventory" Click the "New Item" button. Select "Tickets" After filling out the form, click save. Additional Notes Shows must be in one of four states: Unlisted, Coming Soon, Available, Unavailable. Shows must ha Continue Reading »
To get started with a VIP Ticket, follow these instructions: Go to your store's admin area. Click "Inventory" in the dashboard navigation. Click the "New Item" button on the top left. Click "VIP Tickets". This will bring up the show creator. Complete Continue Reading »
All of your Ticket Inventory Stats can be found in the "Tickets" section of your "Inventory" section. On the right hand side you will see 4 columns. Guests This is the total number of guests across all guest lists for the show. If a single guest is adde Continue Reading »
To view the Interactive Will Call List for a Show, follow these steps: Go to your store's admin area. Go to the Tickets section of your Inventory area. Find the Show you're looking for and click the "Will Call" link on the right hand side. You can vi Continue Reading »
To update someone's name on a Will Call List, follow these steps: Go to your store's admin area. Go to the Tickets section of your Inventory area. Find the Show you're looking for and click the "Will Call" link on the right hand side. Find the person's Continue Reading »
To print the Will Call List for a Show, follow these steps: Go to your store's admin area. Go to the Tickets section of your Inventory area. Find the Show you're looking for and click the "Will Call" link on the right hand side. Click the gears icon on Continue Reading »
To export the Will Call List for a Show, follow these steps: Go to your store's admin area. Go to the Tickets section of your Inventory area. Find the Show you're looking for and click the "Will Call" link on the right hand side. Click the gears icon on Continue Reading »
To share the Interactive Will Call List for a Show with someone, follow these steps: Go to your store's admin area. Go to the Tickets section of your Inventory area. Find the Show you're looking for and click the "Will Call" link on the right hand side. Continue Reading »
To add guests to your own guest list for a Show, without having to send a request to someone by email, follow these steps: Go to your store's admin area. Go to the Tickets section of your Inventory area. Find the Show you're looking for and click the "W Continue Reading »
The sale of tickets to a Show will automatically stop a certain amount of time before the Show's start time. You can optionally change the amount of time prior to the Show's stop that the sale ends by following these steps: Go to your store's admin area Continue Reading »
When you start selling Tickets, you're asked to pick the page's name you want it to use. If you pick "Shows", a special Page with the name "Shows" and URL "/shows" will be created and added to your "Storefront" > "Pages" section. This page will display Continue Reading »
When buying tickets to one of your Shows, your customers's purchase experience is very similar to the experience when buying a regular product from your store. However, there are slight differences. When only purchasing tickets, similar to a digital onl Continue Reading »
By default, the $1.00 USD per ticket service fee is passed to your customer. This means that if your customer purchases 2 tickets from you, they'll see a "Service Fee" line item in their cart for $2.00 USD (converted to your local exchange rate). A $2.00 Continue Reading »
Shows aren't regular Products and they don't appear in regular Store Categories. For example, since Shows come and go, they aren't sorted alongside Products in your "All" category. When you start selling Tickets, you're asked to pick a Page name for your Continue Reading »
