Help

Have a question about your order? Please contact the store you ordered from directly.
You can do this by replying to your order confirmation email.

Resending a Customer's Order Confirmation Email

  1. Go to your store's admin area.
  2. Click "Sales" in the dashboard navigation.
  3. Click to open a sale.
  4. Click the "Email" link across from "Customer Receipt".

The Customer Receipt overlay will be pre-populated with the customer's email address, but you can enter any email address you'd like in this area. When you're done, just click the "Email Receipt" button and the original order confirmation email will be delivered to the specified address.