Have a question about your order? Please contact the store you ordered from directly.
You can do this by replying to your order confirmation email.

Setting a Custom Reply-To Email Address on Order Confirmation Emails

  1. Go to your store's admin area.
  2. Click "Settings" in the dashboard navigation.
  3. Enter an email address next to "Reply-To Email" and click save.

Please note that every order confirmation email your customer receives has a reply-to email address set. If you don't set a custom reply-to email address, your PayPal email address is used. If you do set a reply-to email address, that will be used instead. A reply-to email address is where your customers will send an email reply if they open their confirmation email in an email client and click the "Reply" button.