Have a question about your order? Please contact the store you ordered from directly.
You can do this by replying to your order confirmation email.

Updating Will Call List Names

To update someone's name on a Will Call List, follow these steps:

  1. Go to your store's admin area.
  2. Go to the Tickets section of your Inventory area.
  3. Find the Show you're looking for and click the "Will Call" link on the right hand side.
  4. Find the person's name you need to update and click the arrow on the right hand side to expand the person's details.
  5. Click the "Edit Name" link that appears below the person's name.
  6. Change the person's name and click the "Update Name" button.

Note that to update a guest's name, rather than someone who purchased tickets, you should use the Guest List Management Area.