Help

Have a question about your order? Please contact the store you ordered from directly.
You can do this by replying to your order confirmation email.

Digital Item Management

Creating a Digital Item

The easiest way to create a Digital Item is through the product creator. Select "Inventory" in the top navigation of your dashboard. Select the "New Item" button. Click "Product" This will bring up the product creator. All products are created from here Continue Reading »

Delaying Availability of Digital Items

Go to your store's admin area. Go into the "App Store". Find the "Digital Street Date" App and click "Install". Click "Inventory" in the dashboard navigation. Click "New Item" or click "Edit" next to an existing Product. Scroll to the bottom and check th Continue Reading »

Creating Download Codes & Cards

The owners of Limited Run have another service called Card Included. It's a self serve download card service that's not only extremely easy to use, but extremely cheap. If you'd like to read more about this service, our buddy Clyde has a great article on Continue Reading »

Testing Digital Items

Go to your store's admin area. Go to your Inventory section. Click the Gear Icon at the top left. Scroll down to "Manage Digital" You can test any Digital Item marked as "Ready" by clicking the "Ready" label. When you click the "Ready" label, a menu will Continue Reading »

Instant Gratification Track w/ Digital Street Date

This is actually not very obvious, and that's our fault. We'll make this better in the future though. For now, here's how you do it: First, when you setup the preorder for the album, you don't attach the full album, you attach the single you want to give Continue Reading »

Deleting a Digital Item

Go to your store's admin area. Go to your Inventory section. Click the Gear Icon at the top left. Scroll down to "Manage Digital" Find the Digital Item you'd like to delete and click the "Edit" link on the right hand side. Click "Delete Digital Item" on Continue Reading »